Disaster Resilience Maturity - December 2022
Approximately 12months ago, CSIA partnered with Greater Whitsunday Communities and five other organisations across six regional areas to develop an online scorecard that could empower senior leadership and boards across community services organisations to understand and grow their resilience maturity.
The Community Services Disaster Resilience Maturity project has been funded by the Queensland Reconstruction Authority to give the community services industry the tools needed to assess their organisation resilience and plan their approach to continuous improvement.
Through this partnership the Disaster Resilience Maturity Suite was developed. This consists of:
Framework
Evolution of the Australian Government model developed through the Resilience Expert Advice Group https://www.organisationalresilience.gov.au/
Continuum
More of a matrix- however when we started the project it was linear.
Throughout the project, discussion across Industry resulted in this model of showing how organisations can move through the various resilience maturity positions depending on their strategy and actions.
Scorecard
A user-friendly dashboard where users can choose their level of agreement with a series of statements under each indicator from the Framework. This includes the option to provide examples of the reason they have chosen that rating.
On completion of the entire scorecard, users can see their overall Resilience Maturity Position in relation to the Continuum. Underneath there is an explanation of what that position means. Results are viewable in a variety of formats and are also broken down over the three domains of the Framework- Leadership & Culture, Change Readiness and Networks & Relationships.
Playbook
The Playbook is a resource library to support your organisation’s ongoing journey of resilience maturity. The Playbook consists of an ever-growing collection of case studies, templates, reports, research and more.
Access and download the customisable Disaster Management social media tiles developed by Greater Whitsunday Communities here